Sunday, 10 January 2010

Creating your marketing plan for 2010

2010 is upon us and we are all looking forward to a successful year. Bookings, orders and contracts already in place but we are aware that in the current climate we must always be looking and generating new work and clients. Marketing your business will do this. But it is important to plan your marketing so you avoid costly mistakes and also have a strategy to follow, a guidepost/compass to lead your business' day-to-day activities.

Your plan does not have to be elaborate, nor does it have to be set in stone forever. However, it should specifically define key information including your target market and what you have to offer them, as well as tactical ideas and action steps you will take in order to get customers and/or increase sales.

Here are 10 basic components to include in a Marketing Plan:

1. Product and Service: Describe your product or service in simple and easy-to-understand terms. Consider this message to be a version of your 30 to 60-second "elevator speech" - that’s as long as you get in an elevator to tell you key prospect what you do! Include your point of difference – what makes you different to the competition, why should someone buy from you? Also when do they buy – is there a compelling event?

2. Target Audience: Clearly describe your target audience. Be specific as to the demographics and psychographics of your ideal buyer. Who buys from you? Who needs your product / service? These are the groups you are going to focus your marketing tactics to.

3. Identify your Competition: Is your competition small local companies, or is it a group of large national companies with ample resources? Or, is your product/service so unique that the problem is really a lack of awareness? Either way, learn about and understand the competitive landscape. It will enable you to better position and target your message.

4. Pricing: How much to charge? A guidepost for setting price involves estimating the value your product / service gives to your client and understanding your financial goals and objectives. It is obvious to charge more than your costs but make sure you know what your costs are!

5. Establish a Marketing Budget: Marketing expenses can add up quickly, so set aside a specific amount per month or per quarter. Evaluate your marketing decisions based on what they can return for you i.e. A £700 Yellow Pages Advert – what business would you expect from it ? Track each initiative and keep what works.

6. Marketing Activities: Identify your marketing tactics. Brainstorm a range of ideas to reach your target market with your value message. Bring friends / colleagues into your idea generation. Be creative and don't censor wild ideas. Pick at least 5 activities that you feel you can execute within your budget.

7. Action Plan: Each marketing activity comes with its own set of action steps/road map. For example, if you want to mail a brochure, you need to write (or outsource) the copy, design the mailing, print the brochure, create a mailing list.… Take the time to create an action plan for each campaign.

8. Timing: Look at the calendar for 2010 and plan each campaign throughout the year. Give yourself realistic time to carry out each action plan. A number can be run simultaneously but be careful not to overload yourself and therefore not achieve your goals. With any business the sense of satisfaction is in achieving!

9. Measurable Goals: How are you going to measure the results of your activities throughout the year? Will it be on leads / opportunities / sales / bookings? – make sure you have the measurements in place from the beginning.

10. Marketing Assistance.: As part of your budget consider if you need assistance with writing and executing your plan from a Marketing coach. The best laid marketing plans fail when they end up in your bottom drawer, never to be seen again. Marketing may not be your strength so employ the services of an expert if you need to.

Creating and sticking to a marketing plan is the best way to keep you and your business focused, and on track for success in 2010. Writing the plan is the easy part, sticking to it tends to be more difficult for most people. Good Luck.

Thursday, 6 August 2009

Make hay whilst the sun shines - Summer Marketing Tips!

Summer is traditionally a quiet time for most businesses, everyone is away on holiday and trying to get decisions made or projects moved forward can be difficult. In the current climate it can be unnerving and we should take this time to catch up on some of those valuable marketing activities that in busier times have slipped to the bottom of the list: So whilst the sun shines why not:

  1. Create a mini-plan: If you don’t already have a marketing plan in place, make one now. We are only a little more than half-way through the year, which is plenty of time to put together a focused, effective plan to guide your efforts for the rest of the year. Include some low-cost or no-cost activities, like e-marketing campaigns or web site updates.

  2. Try social networking: Not on Facebook yet? Not yet tweeting on Twitter? If not, this may be the perfect time to give it a try! Although accounts on sites like Facebook and Twitter are free to set up, they will cost you some time each week to interact with the people in your network, plus the time it takes to integrate your accounts to work well together. If you are not comfortable with setting this up then get some help i.e Twitter workshops. The long-term benefits will outweigh the upfront costs to get going with this new marketing trend.

  3. Send an e-survey: One of the best ways to refresh interest in your business and show customers that you are listening to their needs is to send out an e-survey. You can use one of the many low-cost online services such as Vertical Response or Constant Contact to create an email survey asking for feedback about your products and services. Consider giving respondents a money-saving coupon or free gift as a thank you for participating in the survey.

  4. Write an article: Take advantage of the slower pace of summer and write an article or two. Don’t use any sales-y language or marketing fluff; instead, give readers truly useful information that showcases your expertise and experience. “How-to” articles or “Top-10” lists are good examples of useful articles that are popular with readers. Post the article on your blog, use it as new content on your web site and include it in your monthly newsletter.

  5. Have a summer e-sale: Create a special offer or sale on something you haven’t promoted in a while, or offer something unexpected, and send it as an email campaign. Make sure the offer has a beginning and ending date to create urgency, and be as creative as you can when promoting it.

Just because summer may be a slower time for your business doesn’t mean that it is impossible to pick up the pace! By taking steps to boost your marketing this summer, you may discover new ways to get your customers’ attention and improve your revenue all year long!

Need help with any of the above - please contact me: june@tef.me.uk